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Unable to authorize ArcGIS Pro after purchasing student single use license

Question asked by jpurcell2 on Mar 27, 2020
Latest reply on Mar 28, 2020 by jpurcell2

I have followed the guides on the ESRI Website, but after using the Software Authorization Wizard and entering my License Number, I get the prompt that says, "All requested features have already been authorized on this machine."

 

However, when opening ArcPro and Configuring Authorization under a Single Use License, I am being told that I am NOT authorized to use ArcGIS Pro on this machine. How do I proceed?

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