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Getting directions with Explorer for ArcGIS app by public account

Question asked by ndpthao.esrivn on Mar 26, 2020
Latest reply on Apr 6, 2020 by JWhitney-esristaff

I am logging into the Explorer app by my public account. On Android devices, I could use the direction function but not on the iOS device. Can you tell me what the reason is? I didn't see any help pages that address this problem. Thanks.