I am logging into the Explorer app by my public account. On Android devices, I could use the direction function but not on the iOS device. Can you tell me what the reason is? I didn't see any help pages that address this problem. Thanks.
if you drop a pin do you see it?
Hi Mark, I could see the directions function when trying to create a new web map with the same layers I've added to my previous web map and then it worked. It's hard to figure out what the reason is here. But thank you so much for your support.
Hey Thao Nguyen,
Are you able to send me a link to the Web Map? There may be something in the Web Map that is restricting the use of directions in the app. Feel free to reach out at firstname.lastname@example.org
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