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Webmap retains scales from previous basemap

Question asked by mark.cooper_SDC on Mar 3, 2020
Latest reply on Mar 3, 2020 by EPolle_TensingInternational



When we create a webmap it uses our default, which is a cahced map on our server. If we want to change it to a different basemap (in the most recent case ESRI UKs OS Greyscale Tile), the webmap seems to retain the scales from the original map rather than those that the new basemap is designed for. Does anyone know a way round this? Ideally we could open a new map without a basemap at all like you can in ArcMap or Pro.