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How do I report a bug?  The website doesn't seem to work.  Says I don't have the necessary permission for my org, but I am the only user

Question asked by bigpineconsultants on Feb 12, 2020
Latest reply on Feb 12, 2020 by Christian_Wells-esristaff

I got …


 ERROR 999999: Something unexpected caused the tool to fail. Contact Esri Technical Support ( to Report a Bug, and refer to the error help for potential solutions or workarounds.
 Failed to execute (Slope).
Failed at Wednesday, February 12, 2020 2:34:51 PM (Elapsed Time: 1.31 seconds)


I was trying to run the Slope tool in 3D analyst to get percent slopes from a DEM.  It just fails and tells me to report a bug, which I can't seem to do on the website anywhere.  The website is telling me I don't have permissions for my org, but I am the only one in my org, so not sure how that is possible?


So sort of 2 questions,


1. can anyone point me to a good tutorial on running the Slope tool in ArcGIS Pro?


2. how do I report a bug?