AnsweredAssumed Answered

After upgrade, I can´t view .slpk files

Question asked by geoinformacao on Feb 12, 2020
Latest reply on Feb 18, 2020 by JEdstrom-esristaff

Hi guys

 

My 10.6.1 was upgraded to 10.7.1 (Server and Image Server, Portal and Datastore - Relational and TileCache) last week on linux. Everything works well, but I can´t view Scene Layers  created after the upgrade from CityEngine 2019.1, or ArcGIS Pro.

 

Here the logs on ArcGIS Server after try to upload one file.

 

SEVERE12/02/2020 13:30:15Method failed.HRESULT = 0x80041202 : This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT.System/RasterProcessing.ImageServer
SEVERE12/02/2020 13:30:11Method failed.HRESULT = 0x80041202 : This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT.System/RasterProcessing.ImageServer
WARNING12/02/2020 13:30:11ClientCachingAllowed property not found.System/RasterProcessing.ImageServer
WARNING12/02/2020 13:30:11IgnoreCache property not found.System/RasterProcessing.ImageServer
WARNING12/02/2020 13:30:11CacheOnDemand property not found.System/RasterProcessing.ImageServer
WARNING12/02/2020 13:30:11IsCached property not found.

System/RasterProcessing.ImageServer

 

My steps

 

 - Select my data on Cityengine --> Export models -> Scene Layer Package -->Export

 - In Portal --> Add Item from my Computer - Upload with sucess --> Published Hosted Scene Layers

   - Open a Scene View and Add the File

 

Scene Viewer Portal for ArcGIS

Here the same file on ArcGIS online

AGOL Scene Viewer

Outcomes