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Insufficient User types, trying to invite new members to organization

Question asked by maphouse on Feb 5, 2020
Latest reply on Sep 15, 2020 by acf_ng

In Arcgis Online, when trying to invite new members to our organization I get an error that states insufficient user types available.  Is this because you have to purchase subscriptions in order to invite the new members?  In other words, if I wanted to add 5 people to our organization I would have to buy 5 licenses for them to viewers, publishers, etc?  Is there something else that is causing the issue.  I have the role of creator but all administrative privileges. 

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