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ArcGIS Enterprise - Integromat Error (Authentication Time-out?)

Question asked by georgeflorosrse on Jan 28, 2020
Latest reply on Feb 5, 2020 by sjeng-esristaff

Hello,

 

I have successfully established a connection between Survey123, Integromat and ArcGIS Enterprise.

 

When I submit a survey, an email is sent to the appropriate recipient.

 

However, every 10 minutes (approximately), I need to reauthorize the connection as I get the error shown in the attachment.

 

Considering the workflow will address a live, intensive process, a 10 minute time-out is not an option.

 

I have created a connection via my SAML Enterprise Log-in that has 2FA and via the Service Account that is created for ArcGIS Enterprise implementation. In both accounts, I hold admin privileges, but time out persists.

 

Would you please be able to provide some help?

 

Thank you for your time.

 

George

 

EDITED:

 

Tried to repeat the reauthorisation process after the weekend: both accounts, I get the same error, the reauthorisation is not accepted. This did not happen before. Problem is not solved by creating a new connection either (attachment 2)

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