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Issues with using .tpk in survey

Question asked by simon_lange on Jan 14, 2020
Latest reply on Jan 14, 2020 by dougbrowning

Hi all!


I am dealing with a problem where even after trying for multiple times and with different surveys, I seem to just not be able to use/ link a .tpk in my survey. I have tried adding the basemap both to the media folder and to ~/ArcGIS/My Surveys/Maps as well as linking it via the Connect App and manually via the .info file. So far without success. (Copying the basemap directly to the device is unfortunately no option for me.)


Could anybody please check the .info file? Or any other ideas on how I could solve the problem? Could there also be an issue with the basemap itself?


Thanks for any advise!