ArcGIS Earth,

[RaufHussein1]

Hello All,

My question is that: On my ArcGIS Earth App, I can access the data from Living Atlas, but when I use my own data published on my own portal, the App showing, "Unable to Access Data"? Can someone help me with this?

Thanks,

Rauf

[Robert_LeClair]

Are you logged into your Portal using the Enterprise Login?

[RaufHussein1]

Hello Robert,

Yes, I am using the Enterprise Login and I can see my own published maps!

Thanks,

Rauf

[RaufHussein1]

I am talking about the IOS app, not the Windows one, which I have not tried it yet!

[Robert_LeClair]

Okay, understand.  I just downloaded the iOS ArcGIS Earth app to my iPhone, logged into my AGOL account and can see My Content and associated feature layers, web maps and such.  The difference here, I believe, is you're logging into your on-prem portal vs. AGOL, correct?

[RaufHussein1]

Yes, that's correct! I am using my own portal!

[Robert_LeClair]

What release is your Portal?

[RaufHussein1]

it is 10.7.1.

[RaufHussein1]

Robert,

See the capture image below, this might melp!

Thanks,

Rauf

[Robert_LeClair]

Hmmm...the image did not get attached to your previous response.  Can you resend?