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Portal Content Missing: ArcGIS Enterprise 10.7.1

Question asked by sharfraj.uprofft2008 on Dec 29, 2019
Latest reply on Jan 14, 2020 by Arpa_Piemonte_Geoportal

Hi everyone,

 

We have deployed ArcGIS Enterprise in a Highly Available Environment with the environment details as mentioned below. Portal for ArcGIS version 10.7.1 with 2 Portal Servers, 2 ArcGIS servers joined; having the Server Config files and Portal Content Directories in  a NFS (Network File Share) and a Primary and Secondary Relational ArcGIS Datastore. Everything was working fine, but today when I tried to browse the Portal Content directory, it is blank (Screenshot attached). When I checked the logs in Debug mode, I can see the error (screenshot attached). 

 

Environment Details:

ArcGIS Enterprise: 10.7.1

OS: RedHat Enterprise Linux 7.6

WebServer: Apache Tomcat 8.5.35

 

Could anyone give some insights on this please.

 

Thanks...

arcgisenterprise portal for arcgis 10.7.1 portallogs postgresql for portal 10.7.1 ha environment portal; arcgisserver

 

Portal Items missing

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