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How to convert jp2 raster to jpeg raster

Question asked by on Dec 29, 2019
Latest reply on Jan 8, 2020 by

I try to convert jp2 raster to jpeg using arcmap, and copy to raster fails to do that and return a general error as below:



Then I try another software to do that (FME) and the below error is returned




What might be the issue here and how I can do that, Also, there is a way to reduce number of rows and columns of a raster without affect the quality of the raster?