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ArcSOC optimizer in Edit mode

Question asked by vteyesriaustralia-com-au-esridist Employee on Dec 16, 2019
Latest reply on Dec 18, 2019 by MReither-esristaff

Hi,

 

When I change the task to "edit" mode, I get the following error:

 

Traceback (most recent call last): File "ArcSOCOptimizer.py", line 11, in main File "Modules\Outputs\ReportBuilder.py", line 15, in __init__ File "Modules\Outputs\OutputBuilder.py", line 20, in __init__ File "Modules\ServiceStats\AGSAdmin.py", line 18, in __init__ TypeError: argument of type 'NoneType' is not iterable Traceback (most recent call last): File "ArcSOCOptimizer.py", line 11, in main File "Modules\Outputs\ReportBuilder.py", line 15, in __init__ File "Modules\Outputs\OutputBuilder.py", line 20, in __init__ File "Modules\ServiceStats\AGSAdmin.py", line 18, in __init__ TypeError: argument of type 'NoneType' is not iterable

 

I have checked the following 

  • SiteUrl and tokenUrl matches ArcGIS Counter and optimizer
  • ArcGIS Monitor credential i use the default user: Site (tested the login and it works)
  • Also confirm credentials are the same for the counter and optimizer.
  • Tested without adaptor but still fail

 

running test.bat 

list mode works fine

 

Edit mode I get:

 

Error while fetching tokens from admin URL. Please check the URL and try again.
argument of type 'NoneType' is not iterable
Traceback (most recent call last):

 

Environmenet is enterprise 10.5.1 

 

ArcGIS Monitor : 10.6.1

 

Thank you in advance

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