Why does Explorer for Windows lose it's connection to my internal GNSS receiver whenever I put my tablet to sleep while the app is running?

[SeanPatrick]

Whenever I put one of our Windows tablets to sleep while the Explorer app is running, the app stops receiving new location information from the internal GNSS receiver once the tablet is woken up. Other (non-ESRI) apps can still receive location information while this is happening. It will not reconnect after closing and reopening the app. Restarting the tablet does usually fix the problem, but that is a pain when it is happening constantly while in the field.

[BrentPierce]

Sean,

We are looking into this thanks for reporting. Can you share some info about the GPS device youa re using and the windows build and version you are running on your machine?

THanks,

-Brent

[SeanPatrick]

- Juniper Systems Mesa 2 Geo models using the built-in GNSS receiver which is a uBlox NEO-M8N

- Windows 10 Enterprise, Version 1809, Build 17763.437

Thanks for looking into this,

Sean

[BrentPierce]

Thanks Sean,

We will start to look into this.

-Brent

[SeanPatrick]

Thanks Brent. I forgot to mention that this same problem also occurs when using the Collector app.