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Collector Download Issues

Question asked by cybercynth42 on Dec 6, 2019
Latest reply on Dec 11, 2019 by cybercynth42

I am having trouble downloading a service to Collector on iOS.  I am using Collector 19.2.0 with iOS 12.4.1.  I am able to download offline maps from other services, but one service is having issues.  The only message I receive is 'Download Failed'.  No error code.  I have uploaded the service a few times and followed the instructions precisely.  Could the issue be with the layers I am uploading?  

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