AnsweredAssumed Answered

Collector Classic map refresh does not work

Question asked by MollyKFoley on Nov 25, 2019
Latest reply on Nov 25, 2019 by MollyKFoley

I can't get the map to refresh in Collector except by what seems to be pure luck. I'm using iOS on the latest operating system. I'm using Collector Classic. I've tried these things:

  • Set layer fresh in AGOL to one minute
  • Exit the live map and pull down to get the little spinning wheel demonstrating it's refresh
  • Sign out and sign back in (sometimes works)


The only thing that works 100% of the time is downloading the map... but then to get updates after that, I have to delete the downloaded map and redownload... 


What is the trick I'm missing to this? I've seen a lot of questions posted about this over the past years but there seems to be no conclusive solution.