ArcGisPro

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11-22-2019 01:23 AM
BALBINOFERNANDES_PIRES_JUNIOR
New Contributor

Hi there, can  anyone help me with this, please?  I have a ArcGis Personal Use License and  I have been trying to access the ArcgisPro, but it keeps showing me the I have a public account which doesn't allow the use of ArcGis Pro. Does anyone has faced this or have any clue on how to solve it? Thanks!

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4 Replies
ManuelBallesteros
New Contributor III

Good Moring – ArcGIS Pro is licensed through ArcGIS Online. In the ArcGIS Online subscription that was provided with your Personal Use, you can assign yourself the Pro license in the Licenses tab. Once you have assigned yourself the license, you will then be able to log into Pro with that username.

Manny Ballesteros | Customer Service Team Lead

Esri | 380 New York St | Redlands, CA 92373 | USA

T 909 793 2853 x 2240 | mballesteros@esri.com<mailto:mballesteros@esri.com> | esri.com<http://esri.com/>

THE SCIENCE OF WHERE ®

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BALBINOFERNANDES_PIRES_JUNIOR
New Contributor

Goof Morning, Manuel

First of all thanks for answering.

And yes, some how I figured it out at the same time a got your response that I should login via ArcGIS Online, But that is the trick my ArcGIS online is missing a section (The Organization button, just after contents) where I would be able to manipulate the licence. I so far still don’t know how to fix it or how to access it.

Please, let me know if you have any clue related to this issue

Thanks

Regards

Balbino Pires

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TeresaDolan
Esri Contributor

Did you try searching the My Esri blogs before posting your question? Because it seems like this topic answers your question: https://community.esri.com/community/my-esri/blog/2019/03/04/tips-tricks-arcgis-pro-and-public-accou... 

Teresa Dolan
Business Analyst | My Esri
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BALBINOFERNANDES_PIRES_JUNIOR
New Contributor

Thanks for answering me Teresa

What just discovered and could fixed was a link for an ArcGIS Online for those who has purchased licence was missing among the e-mails I received after have bought it . So I was trying to access via the wrong way unsuccessfully

Anyway everything is working now

Regards

Balbino Pires

Get Outlook for Android<https://aka.ms/ghei36>

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