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Streets basemap Hwy labels missing in Workforce mobile app

Question asked by jjohnson_washoe on Nov 20, 2019

When I use the ESRI Streets basemap in the Workforce Workers webmap the highway badge labels are blank when viewed on the mobile app on a phone (both Android and Apple). 


The badges show up, but there are no numbers in them.  The same webmap looks fine on the desktop. 


If I look at the same webmap on mobile (Android phone) from AGOL it looks fine. 

If I look at it on mobile from within Workforce, no highway numbers.

See attachment showing different behavior of the same webmap in Workforce vs. AGOL.


Any thoughts?