AnsweredAssumed Answered

Pop-up Not the Same Between WebMap, Collector, and Collector Classic

Question asked by achipman_crec on Nov 19, 2019
Latest reply on Jan 24, 2020 by kmsmikrud

I've created a webmap and enabled and configured pop-ups on different layers. Collector (version for iPad is not showing the pop-ups correctly. In fact, it is showing pop-ups for layers that I have *disabled* the pop-up, and not showing pop-ups for the layers that I have *enabled* pop-ups.


To get even more confusing, I can search for a feature in the layer that should have pop-ups (but isn't working) and the search function selects the feature and brings up the pop-up perfectly. I can close the search window, select the same feature, and no pop-up.


I've tried this same webmap in a webapp and Collector Classic. The pop-ups work exactly as configured in the webmap. I've tested the process on another iPad with the same results.


Is anyone else experiencing this? Anyone know what is wrong?