Not able to access Survey123

[Sunnyh]

I have recently purchased ArcGis for Personal use and my licence is valid.  But I am unable to login to Survey123 . 

Below is the error http://survey123.arcgis.com/share/common/error?errorCode=webform04 

You need an ArcGIS Online subscription account to try Survey123 for ArcGIS.

Kindly help me how to activate survey123. 

[Anonymous User]

Hi Sunny!

Are you using named-user licensing with Survey123?  If so it looks like you may need to first log into arcgis.com to enable the Survey123 license.

Try this:

• Log into arcgis.com
• Select "licenses"
• In the "Search add-on licenses" search bar type "Survey123
• "Survey123 for ArcGIS" should appear as a result, select "Manage"
• Search for the username that you would like to use Survey123 with 
• There should be a radio button on the right hand side.  Select that to authorize the license.  
• A prompt should appear asking you if you would like to email the member (in this case, yourself).  You can select yes.
• You should now be able to use Survey123! : )  

Let me know if this works for you.