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Upgrade error - Portal 10.4.1 -> 10.7.1

Question asked by erik.lanhammaresri-se-esridist Employee on Nov 15, 2019
Latest reply on Dec 15, 2019 by Apolo

Hello,

 

I'm in the process of upgrading ArcGIS Enterprise 10.4.1 to 10.7.1 at a customer site.

Before starting the upgrade I successfully made backups of all components separately (portal, server, datastore) as well as with webgisdr. No problems.

 

Server 1: Portal for ArcGIS + Webadaptor 'portal' (content directory in netw file share)

Server 2: ArcGIS Server + Webadaptor 'server' + DataStore (serverdirs, configuration Store in netw file share)

 

When upgrading the Portal I get an error message: "Failed to import data to the content directory correctly. Unable to unzip portal content."

 

Anyone had this problem? Any ideas on how to resolve this situation?

 

Rgds,

/Erik 

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