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Image service doesn't appear when zooming up to 20km in ArcGIS Online

Question asked by nyamjargalmonmap-mn-esridist Employee on Nov 14, 2019
Latest reply on Nov 28, 2019 by nyamjargalmonmap-mn-esridist

Hi ESRI Technical Support Team!


We've created image service from our own ArcGIS server using ArcMap, ArcGIS Pro. But the image layer /image service/ doesn't appear when zooming up to 20km. How to solve this? 

We are also trying to create a tile service, but the result is unsuccessful. Image layer up to 40km

Image Layer up to 20km