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WebGISDR Failing on export and import with permissions issues

Question asked by dobeirnesac on Nov 2, 2019

Hi,

 

I'm trying to both export and import a webgisdr and it continues to fail when I've triple checked the admin and service account running portal, server and datastore all have permissions on the backup directories. This is the error I see:

 

{"error":{"code":500,"details":null,"message":"Cannot write to directory path 'D:\\WebGISDR\\WebGISSite1572722942288\\dataStore\\14fedebe-2029-4ad8-b5d3-6d33c1a18a23'. Please check that the location is valid and that the ArcGIS Data Store account has permissions to the location."}}

 

Does anyone have any guidance on this? I'm using ArcGIS Enterprise 10.6.1 on a windows 2016 server.

 

Thanks!

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