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ArcGIS "Unknown capability 'Map'."

Question asked by bhoukom on Oct 28, 2019
Latest reply on Oct 29, 2019 by bhoukom

We recently upgraded to 10.71 and now we are unable to load our Image Service due to this error. 


ArcGIS "Unknown capability 'Map'. Only 'TilesOnly,Image,Catalog,Metadata,Download,Pixels,Edit,Mensuration,Uploads,Tilemap' are supported. 


However when I go to the service reference here Tile Map—ArcGIS REST API: Services Directory | ArcGIS for Developers  it states "For cached map/image services, this capability needs to be added by the service publisher by updating the service administrative endpoint to include: "capabilities": "Map,Tilemap"."



This service does not support the Map capability. But I cant add it because of the aforementioned error when trying to add it. 


Has this capability been removed? Am I missing a setting on my service? Why isn't this documented?