I am looking for a GIS solution to our load exemption permits. The current process is quite manual and requires a lot of phone calls/emails. We would like to create a web app that allows the public to select the road segment, fill out the appropriate fields and submit for a permit. The ability to then send back a template automatically would further help speed up this process.
I looked at crowdsource and survey123 and they may have the answer, but looking to get some input from someone with similar experience.