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ArcGIS Geoevent Gateway Service

Discussion created by walvesimg-com-br-esridist Employee on Oct 11, 2019

Hi Guys,

 

I'm getting some trobles with ArcGIS Geoevent 10.7.1. It's looks a problem on the Geoevent Gateway service. When I'm triyng to access the geoevent manager https://XXXXXma01:6143/geoevent/manager/login.html?url=index.html, the follow message is shown:

 

ArcGIS GeoEvent Server is waiting for a connection to the Zookeeper. If this takes too long, contact System Administrator to make sure Gateway is properly running.

 

I'm also was looking for log files, and got thoses messages bellow in the file X:\ArcGIS\Server\Geoevent\gateway\log\gateway.log

 

2019-10-11 20:19:18,009 [myid:POCSMA01:4181] - INFO  [WrapperSimpleAppMain-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1106] - Opening socket connection to server POCSMA01/192.168.xxx.xxx:4181. Will not attempt to authenticate using SASL (unknown error)
2019-10-11 20:19:18,500 [myid:POCSMA01:4181] - INFO  [Thread-5-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1106] - Opening socket connection to server POCSMA01/fe80:0:0:0:89e:cda:3f57:953c:4181. Will not attempt to authenticate using SASL (unknown error)
2019-10-11 20:19:19,009 [myid:POCSMA01:4181] - INFO  [WrapperSimpleAppMain-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1235] - Socket error occurred: POCSMA01/192.168.xxx.xxx:4181: Connection refused: no further information
2019-10-11 20:19:19,109 [myid:POCSMA01:4181] - INFO  [WrapperSimpleAppMain-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1106] - Opening socket connection to server POCSMA01/fe80:0:0:0:89e:cda:3f57:953c:4181. Will not attempt to authenticate using SASL (unknown error)
2019-10-11 20:19:19,502 [myid:POCSMA01:4181] - INFO  [Thread-5-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1235] - Socket error occurred: POCSMA01/fe80:0:0:0:89e:cda:3f57:953c:4181: Connection refused: no further information
2019-10-11 20:19:19,602 [myid:POCSMA01:4181] - INFO  [Thread-5-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1106] - Opening socket connection to server POCSMA01/2001:0:34f1:8072:89e:cda:3f57:953c:4181. Will not attempt to authenticate using SASL (unknown error)
2019-10-11 20:19:20,109 [myid:POCSMA01:4181] - INFO  [WrapperSimpleAppMain-SendThread(POCSMA01:4181):ClientCnxn$SendThread@1235] - Socket error occurred: POCSMA01/fe80:0:0:0:89e:cda:3f57:953c:4181: Connection refused: no further information

 

Does anyone had this problem?

 

The environment is:

AWS Instance r4.xlarge Windows Server 2016

ArcGIS Enterprise 10.7.1

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