I just ran the current update for ArcGIS Pro and got 3 error messages, all 1904 codes about 3 dll that failed to register: DIDatasource.dll (HRESULT -1247220473), DIToolbox.dll (HRESULT -2147220473), and DIToolboxUI.dll (HRESULT -2147220473). Full error text is "Error 1904. Module D: Error 1904. Module D:\ArcGIS Pro\DIDatasource.dll failed to register. HRESULT -2147220473. Contact your support personnel." I have a personal account and don't have "support personnel". Suggestions or assistance on these errors and how to resolve them? Thanks!
Hi, there was a patch for Data Interoperability at 2.4.1 and yes the three DI* files are related, we're looking into this.
Hello,
sorry you are having this issue, but to help I have a couple questions.
Do you have the Data interoperability Extension installed on your machine? If yes can you tell me the order you installed things?
Below is options page in Pro which tells you if you have the extension on your machine.
Thanks,
JeffHi Jeff,
Thanks for the response and the photo so I knew where to look to answer
your question.
I have a personal subscription to ArcGIS through Esri, which I had to
purchase when my access expired through my employer (long story).
Apparently, a personal subscription does NOT have any extensions included
in it or, if it does, I somehow messed up my installation.
Here's what I see.
So, this raises the question for me about what extensions I am supposed to
have with a personal subscription.
In any case, are all 3 dll's tied to the Data Interoperability extension?
As for the order of install, I simply went to check for updates through
ArcGIS Pro and clicked install then the installer went to work. The order
the error messages came in is the order I have the images from top to
bottom. So, the first error message was for DIDatasource.dll, the second
was for DIToolbox.dll, and the third was for DIToolboxUI.dll.
Thanks!
Attachments
My guess is that the "DI..." file names in the error are related to Data Interop extension?
Release notes for ArcGIS Pro 2.4—ArcGIS Pro | Documentation
Do you have that installed and/or licensed?