AnsweredAssumed Answered

Help with accessing Survey123 Connect

Question asked by amycalahan_lni on Sep 30, 2019
Latest reply on Oct 8, 2019 by amycalahan_lni



I am trying to use Survey123 Connect, and am having trouble accessing anything.  I downloaded the desktop app, signed in and can see surveys I created on the web survey builder.


However, I cannot download any of my surveys or any of the templates/examples/samples.  When I  download an item (my survey, templates, examples), it just hangs.  The Downloading window appears, but it just spins endlessly.


I have been able to author a brand new form, but would like to take advantage of the templates/examples.


Any ideas what is hanging me up?


Are there any alternative locations for downloading the XLXS advanced/basic templates?