AnsweredAssumed Answered

Help with accessing Survey123 Connect

Question asked by amycalahan_lni on Sep 30, 2019
Latest reply on Oct 8, 2019 by amycalahan_lni

Hi,

 

I am trying to use Survey123 Connect, and am having trouble accessing anything.  I downloaded the desktop app, signed in and can see surveys I created on the web survey builder.

 

However, I cannot download any of my surveys or any of the templates/examples/samples.  When I  download an item (my survey, templates, examples), it just hangs.  The Downloading window appears, but it just spins endlessly.

 

I have been able to author a brand new form, but would like to take advantage of the templates/examples.

 

Any ideas what is hanging me up?

 

Are there any alternative locations for downloading the XLXS advanced/basic templates?

 

Thanks,

Amy 

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