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WebDR Backup Failure

Question asked by williamorr on Aug 28, 2019
Latest reply on Dec 16, 2019 by joseph.e.buckles

I am receiving the following error when attempting to make a 1st full back up of a new portal:

 

"Failed to back up the Portal for ArcGIS:
Url: <snip>.
{"error":{"code":500,"details":null,"message":"Failed to export site. Export of the Portal repository failed. \\\\<snip>\\SiteConfig\\Portal\\arcgisportal\\content\\items\\499b99ace8a74a15bd0e29a591ac016a is not the sub directory of the directory //<snip>/SiteConfig/Portal/arcgisportal/content"}}"

 

The above content item does exist.

 

Thanks in advance.

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