AnsweredAssumed Answered

WebDR Backup Failure

Question asked by williamorr on Aug 28, 2019
Latest reply on Dec 16, 2019 by joseph.e.buckles

I am receiving the following error when attempting to make a 1st full back up of a new portal:


"Failed to back up the Portal for ArcGIS:
Url: <snip>.
{"error":{"code":500,"details":null,"message":"Failed to export site. Export of the Portal repository failed. \\\\<snip>\\SiteConfig\\Portal\\arcgisportal\\content\\items\\499b99ace8a74a15bd0e29a591ac016a is not the sub directory of the directory //<snip>/SiteConfig/Portal/arcgisportal/content"}}"


The above content item does exist.


Thanks in advance.