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Collector Crashes when Accessing Camera to Take Picture

Question asked by wbrewer.CALFIRE on Aug 15, 2019
Latest reply on Nov 4, 2019 by enavarrete

The current version of Collector for Android will crash when the user accesses the device's camera to take a picture. The crash only happens when the camera is accessed from an offline maps, online works fine.  Pictures can be added from the photo library without incident, and other camera apps like "Open Camera" work fine when downloaded to the device. We are using brand new Samsung S4 Galaxy tablets. The issue only lies with the native camera app on the device.