AnsweredAssumed Answered

Why can't I use an activated extenstion?

Question asked by saraharielle on Aug 12, 2019

I received an authorization code for a trial of the ArcGIS Data Reviewer extension. It has the following status on

   Total Authorization:1



   Licensed, not active:0 


but the extension does not appear in my ArcGIS Administrator and when I try to activated the extension through ArcGIS Desktop it is listed as not available.