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Trouble displaying a map with a high resolution orthophoto in new StoryMaps

Question asked by mdh5169 on Aug 8, 2019
Latest reply on Aug 13, 2019 by OEvans-esristaff



I'm developing a StoryMap in the new StoryMaps app that imitates an older Cascade Story Map that I created. In one sequence, I aim to display a high resolution orthophoto over a satellite image basemap. As I have added the map in the sidecar, the map seems not to load and will display only a gray screen. At times I have had success reloading the page and then trying to add the map, but the map will only display as a gray screen on subsequent views. For what it's worth, I haven't 


I suspected that the high resolution of the orthophoto may have caused issues with causing the map to load. Please let me know if you can help with this issue.


FYI, the StoryMap is saved under my other account, mdhowlan_UCSDonline and the maps in question are in the "3D to Mapping" section.


Thank You,

Matt Howland