AnsweredAssumed Answered

Surveys no longer download via URL

Question asked by mgrove_AuroraCo on Aug 7, 2019
Latest reply on Aug 7, 2019 by mgrove_AuroraCo

In my instructions to field users, I typically tell them to get new surveys by clicking on a URL in Collector that passes information through to the survey. This still works if they have the survey downloaded. However, if they do not already have the survey downloaded it gets stuck in Survey 123 with a download spinning weel and will not download even after a few minutes. This is new behavior in the last month or two. 


Any ideas?