AnsweredAssumed Answered

ArcGIS License Manager 10.7.0 Displays Incorrect License Count

Question asked by danielri on Jul 26, 2019
Latest reply on Aug 5, 2019 by aam-esristaff

After upgrading from ArcGIS License Manager 10.6.1 (v11.14.1 ) to 10.7.0 (v11.16.2 ) we have observed that the ArcGIS Administrator displays wrong license counts and that many of our licenses are unavailable.


For example, we have 25 ArcInfo licenses but after the upgrade only 5 are shown as available. When we click on the View License Usage tab we have two authorization numbers shown (which is expected). The Bug that may be present in v11.16.2 is that only the last Authorization in the list is being made 'Available' for checkout (i.e., appears to be ignoring the authorization in the list with 20 licenses.


Has anyone else seen this?


ArcGIS License Server Manager Screen Shots