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My Esri Licensing - Cancel License button missing

Question asked by on Jul 22, 2019
Latest reply on Aug 1, 2019 by tlutz-esristaff

As an administrator in our My Esri system, I need to cancel several old ArcGIS Desktop license files in My Esri, but there are no "Cancel License File" buttons to do this when I look up these license files. Any suggestions?