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Trying to upgrade Enterprise to 10.7.1 - Username Error

Question asked by rjcoleman on Jul 18, 2019
Latest reply on Jul 19, 2019 by JQuinn-esristaff

I'm trying to upgrade my ArcGIS Enterprise from 10.7 to 10.7.1, which I thought would be simple since my install was through Enterprise Builder. I opened the builder, it finds the correct install directory then it asks for my password for the ArcGIS Enterprise Account using my windows login...username@myorganization.domain.com the problem is this is well over 20 characters which is apparently the limit the builder will accept, is there any way around this? It will not let me change the username and I have tried shift + run as. I do have my portal setup through active directory identity store, but I thought ESRI would take that possibility into account

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