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Error: 7466 - Deauthorizing software failed.

Question asked by cusp on Jul 17, 2019
Latest reply on Jul 18, 2019 by cusp

Trying to deauthorize ArcGIS v10.6.1 single use license prior to updating the software to v10.7.1. Deauthorizing software failed error; with this message "Error 7466: The return of this fulfillment is denied by the return policy because max return exceeded."

Software license is current, single use. Windows 10 operating system.


Update: Rename FLEXnet folder to FLEXnet_old in Windows Explorer. Then open ArcGIS Administrator and Authorize Now.