AnsweredAssumed Answered

Reclaiming Portal licenses

Question asked by PowerITES on Jul 15, 2019
Latest reply on Jul 15, 2019 by jfpeagle-co-nz-esridist

How do I get licenses back once generated?  I have created a .json file for a Portal that had 20 Creator and Viewer.  They were activated.  But we recently received 5 Editor and Field Worker licenses.  The file must now be recreated to included the 20 Creator/Viewer and the 5 Editor, Field Worker.  It doesn't appear that licenses can be de-authorized to returned to the pool.  How do we reclaim them to regenerate a new license?