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ArcGIS Pro freezes when I add a map, or open a project that has a map already

Question asked by georgiamaps on Jul 3, 2019
Latest reply on Aug 19, 2019 by RCollinsesriuk-esridist

So, I can open ArcGIS Pro and create a new project but as soon as I try to insert a map into the project it starts processing and then never stops. It doesn't crash and it doesn't exactly freeze either, as I can still click on buttons in the ribbon (ones that aren't greyed out) and move and resize the window. But other than that I can't do anything. Also if i open an existing project that has a map it also tries to process the map but doesn't get anywhere.

 

I'm unsure what might be causing it. I haven't been able to re-install the program as IT does that for me.. 

 

Has anyone else had this problem?

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