When will Explorer for Windows (non-beta) be released? Any updates since April?
We are planning on releasing a final (non-beta) version of Explorer Windows in August. We just released Beta3 which has a number of interesting updates including the ability to download offline areas which are defined in the webmap: https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm#ESRI_SECTION1_8C6055E984D34AF4A25B989DDCAACF87
Hope this helps,
Will the other platforms, specifically iOS, receive an update in August as well?
The betas of Explorer 19.1 on iOS and Android will be available in August with plans of going final in the fall.
FYI now available,
Explorer for ArcGIS brings simple map viewing to Windows
Thanks! We are checking it out. FYI - Search doesn't work unless you are already zoomed in (same on beta and new version). Will this be fixed with the next update?
Search should work independent of what the map extent is in Explorer.
Can you offer some details about what you are seeing and what you are searching for?
See the video below:
Not sure if the video will finish loading or not... so if it doesn't here is what happens.
Scenario 1) I open Windows Explorer and am zoomed out so that I see our entire territory spanning 3 counties. I search for a meter. The meter is found. I click on the meter. The feature attributes are shown but the map does not zoom to the meter, it stays at the high level view of our territory where meter visibility is disabled.
Scenario 2) I open Windows Explorer and am zoomed in so that I see a portion or our service territory in great detail. I search for a meter. The meter is found. I click on the meter. The feature attributes are shown and the map pans/zooms to the meter location.
We want the map to ZOOM to the meter location (like it does in Explorer for iOS, Android, and ArcGIS Online).
It appears signing in with ArcGIS Enterprise doesn't work. Signing in on an Android/iOS device works fine, just not with Windows 10.
We are able to sign-in with our Enterprise log-ins (with no errors) and we are on Windows 10.
Can you hit the portal URL from the browser on that windows 10 machine?-Brent
Yes, I can hit the Portal URL from a browser on the same machine. Just to add a little more detail, I am able to successfully enter the URL and it comes up with the sign in page. I sign in using my credentials and right after I click the sign in button is when I receive the error message. I can use the same credentials (administrator level) in Android/iOS and it logs in fine.
Okay there seems to be an issue with the authentication stack. Is there any way you could log an issue with support here. Might be specific to the authentication mechanism you are using for your enterprise instance.
Yeah, I can do that. I'm going to try installing Explorer on a different Windows 10 computer to ensure it isn't just limited to mine. We're just using Portal named users for our user authentication.
Edit: I confirmed with a second Windows 10 machine that I cannot login to Explorer.
I'm getting some weird behavior regarding this issue. I tried a third computer and I was able to login the first time, but then all other times it failed. Furthermore, if I close the Explorer app after receiving the error message and then re-open the app, the app just crashes. The splash screen appears and then the app shuts down. No error messages or anything and the only way to resolve it is to uninstall and re-install the app. I've already opened a second support case regarding this issue and provided the Windows Event Viewer logs (I receive an application error in Windows Event Viewer).
Just though I'd provide an update in case anyone else experiences this behavior.
Sorry you're having troubles here. There is something funny going on in our authentication with the portal. Can you get a support case open? If you have a support case open can you share the case number and we can try to track it down.
Yes, I currently have a case open. It is case number 02456477. I also have a second case open (per Esri's request) for the Explorer crashing, but I think it is related to the authentication issue because it only crashes after I receive the error message. That case number is 02455708.
Right now I'm being told it could be an SSL certificate issue because we are using the default self signed certificate in the Portal admin endpoint (IIS is handing our CA signed certificates so we never actually receive any browser warnings when accessing Portal). But our development environment is also using the self signed certificate and it is working fine.
This really helps I will track these down and update.-Brent
Sounds good, thank you!
Also - random question - viewing our map in Explorer for Windows, iOS, and Android is significantly faster than viewing in ArcGIS Online (which drags). Any thoughts on why this? I suspect it's the way ArcGIS Online renders labels and symbology.
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