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Can't upload offline data-- returns Sync Error: Could not service request.

Question asked by aliceell on Jun 24, 2019

I created a bunch of points and a few polygons offline. When I got back to WiFi, I tried to sync them, and got the message "Sync error: An error occurred while synchronizing edits." When I click Show Details, it says "Synctools service error.Could not service request."

 

I checked our web map just in case it was working, but it doesn't show any of the points that I collected.

 

I'm using Collector for ArcGIS version 18.0.3 on an Android tablet (ZenPad Z8s), android version 7.0. But I'm having this problem with multiple tablets.

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