Community

ArcGIS Earth 1.8 Windows 64-bit installation files?

647
3
06-22-2019 06:28 AM
Pål_Herman_Sund
by
Occasional Contributor II
‎06-22-2019 06:28 AM

Hi. A client have upgraded to 1.9 and state a bug is introduced which was not present in 1.8. To verify I would really like to have the 1.8 installation files. But they are not easy to track down, can someone point me in the right direction? best Pål Herman

0 Kudos
3 Replies
JasmineDu
by Esri Contributor
Esri Contributor
‎06-28-2019 04:40 AM

Hi Pål, 

I saw your case which was submitted to the support team. It is now being successfully triaged and investigated. 

We normally do not directly share install files. For now, the best option is to escalate the issue to technical support, just as you did. In the future, we might consider the channel to download previous builds through MyEsri.

Best Regards,

Jasmine

Pål_HermanSund2
by Esri Contributor
Esri Contributor
‎06-28-2019 04:46 AM

Thanks Jasmine Du‌. I got excellent support on the case by Madison Mays‌

Pål_Herman_Sund
by
Occasional Contributor II
‎08-12-2019 06:06 AM

For anyone interested, this is a bug with id: BUG-000123347