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Collector for ArcGIS Imagery Blurry

Question asked by mslater06 on May 29, 2019
Latest reply on Dec 10, 2019 by Langdon.Sanders

We are testing Collector for ArcGIS using high-resolution camera imagery rasters over a base map and mapping polygons of tree crowns in the field but when we select "Create" the imagery changes from crisp to blurry. Does anyone know if this is a problem with the settings (GPS receiver info enabled), a device issue (iOS platform), some other setting with the app? Any thoughts would be appreciated. Photos attached.