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"Plan Route" tool not working in ArcGISOnline

Question asked by marsaj on May 28, 2019

Hey yall,


Working in ArcGISOnline, and using the Plan Routes tool under Analysis. 

For some reason, the tool doesn't like what I am feeding it as it throws an error saying "None of the stops were assigned to any routes. Check the Status and Violated Constraints fields in the output unassigned stops layer for more information. " and the output is as shown as below - no routes and no data in the Violated Constraints column. They all ended up being unassigned stops




Whereas the Origin-Destination tool seems to work completely fine with the same dataset. 



Is there a common mistake that I might be committing?

Any advice is much appreciated! Thanks!