404 Download Error

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05-27-2019 01:13 PM
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ValerieBraun
New Contributor

I just purchased an Esri demographic report (05/27/2019).  Is it the case that I am getting a 404 error because they won't let me download it today?  If so, they should have posted a warning to that effect on their website.

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TinaSkousen
New Contributor II

This issue was resolved on Friday 3/31. Please let us know if you are still having trouble.

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3 Replies
KoryKramer
Esri Community Moderator

Hi Valerie,

Sorry that you were seeing an error trying to get that report.  Did you reach out to demographics@esri.com ?

TeresaDolan
Esri Contributor

I like Kory's suggestion. Also, posting this on the related products community in GeoNet may help you get a response. The report you are referring to isn't accessed from My Esri.

Teresa Dolan
Business Analyst | My Esri
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TinaSkousen
New Contributor II

This issue was resolved on Friday 3/31. Please let us know if you are still having trouble.