Portal for ArcGIS - Basemap Thumbnails Not Displaying - 498 - invalid token

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05-13-2019 03:51 AM
KateřinaUhlířová
New Contributor II

Hello,

base map thumbnails don't display if application and web map is shared for a group (even to admin). If it is shared for everyone, it's OK. Thumbnail pictures are in the right folder. Group of basemaps is shared for everyone.

Other users have the same problem (https://community.esri.com/thread/161777 at the end)

Can someone help?

Thanks.

1 Reply
DawnStalberg
New Contributor

Hi Esri - please can you assist with this issue.

The only time the thumbnails show in the basemap gallery is during the WAB edit session if you have edited the Basemap widget.

Thanks

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