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Portal for ArcGIS - Basemap Thumbnails Not Displaying - 498 - invalid token

Question asked by Eltodo_GIS_admin on May 13, 2019
Latest reply on Sep 12, 2019 by dstalbergesri-southafrica-esridist

Hello,

base map thumbnails don't display if application and web map is shared for a group (even to admin). If it is shared for everyone, it's OK. Thumbnail pictures are in the right folder. Group of basemaps is shared for everyone.

 

 

Other users have the same problem (https://community.esri.com/thread/161777 at the end)

Can someone help?

Thanks.

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