Portal Install Fails with datastore errors?

Discussion created by leah@creiglow.com on May 6, 2019
Latest reply on May 10, 2019 by CKatsaounis-esristaff

After installing portal for arcgis 10.7 on Windows Server 2008 I am attempting to create a site and it is failing. The errors I am seeing are:


There was an error creating your initial administrator account. java.lang.Exception: Failed to initialize the database. The files belonging to this database system will be owned by user  "xxxxx". This user must also own the server process. ....

initdb: could not execute command ".....postgres.exe"


In the event log I find several PostgreSQL errors:

pg_ctl: directory "xxxxx...." is not a database cluster directory.


I have no postgreSQL service listed under services. 


In the portal log folder I find this: The process monitor did not find the connection to the configuration store. The site may not have been initialized.


On this server I have installed GIS Server 10.7 and have configured and tested that a cert is bound to 443 in IIS. 


Any ideas would be appreciated!