AnsweredAssumed Answered

Cannot delete portal item after upgrade to 10.6.1

Question asked by clinton.ballandis on May 1, 2019
Latest reply on Nov 7, 2019 by billfox



I've recently upgraded from Enterprise 10.5 to 10.6.1. When I try and run the webgisdr the Portal backup is failing.


The backup is failing because portal can’t export  an item Export of the Portal repository failed. C:\arcgisportal\content\items\e5516d3106674d528b62b01621bce864


It is interesting that the 10.5 webgisdr backup ran without any issues suggesting that the orphaned items didn't exist ?


If I search for the item e5516d3106674d528b62b01621bce864 in the contents folder on the Portal server no files are returned. However if I search in the Portal itself through I can find the item. If I click on the item to try an access the item details to delete it nothing is returned.


I've tried going into the rest/sharing directory and into my content. I can see the items I want to list however when I select one to delete  and internal server error 500 is returned.


I've also tried re indexing the portal.


Any help would be appreciated.