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Survey123 Connect does not recognize new basemap

Question asked by pfroemke_usfs on Apr 30, 2019
Latest reply on Aug 20, 2019 by DCRW_erica.tefft

I need an offline basemap and have been trying for days to change the associated basemap (created with Tile Package Kreator v. 1.3.30, Survey123 Connect v. 3.3.51) in my Survey123 form. I can't get the new tpk to show up in the list of associated basemaps. The old one is still there even though I've removed reference to it in the .info file and have updated the .info file to include the new basemap name and url. The tpk is shared in my AGOL account. I have the tpk file in the media folder (omg this is such a convoluted, clunky process--it was so easy in Collector). When I re-publish the form, all the new tpk reference gets wiped out of the .info file.


Any ideas appreciated. I don't want to delete this form and start over.