AnsweredAssumed Answered

Connection problem with older tablet

Question asked by lzwartje on Apr 27, 2019
Latest reply on Apr 28, 2019 by Philip.Wilson-esristaff


for several years now I'm using Samsung SM-T11O Lite 7" tablets (Android 4.2.2) during fieldwork with Survey123 app installed on it.

This year I'm having for the first time difficulties:

- the newest version of the Survey123 app is only for 4.4 Android or higher but I could resolve that by installing the Survey123 Classic app (for Android 4.1-4.3)


- when I want to log in on my ESRI account I get an error message: 'Web page not accessible: the webpage on 

is possibly not accessible or has been moved to a new web address'


- when I want to submit forms via the internet I get a message 'Failure while sending: the survey could not be send due to following error: SSL Required'


This means: I can make the survey but I'm not able to submit the results.


Anyone who has an idea to resolve this?