AnsweredAssumed Answered

Connection problem with older tablet

Question asked by lzwartje on Apr 27, 2019
Latest reply on Apr 28, 2019 by Philip.Wilson-esristaff

Hello

for several years now I'm using Samsung SM-T11O Lite 7" tablets (Android 4.2.2) during fieldwork with Survey123 app installed on it.

This year I'm having for the first time difficulties:

- the newest version of the Survey123 app is only for 4.4 Android or higher but I could resolve that by installing the Survey123 Classic app (for Android 4.1-4.3)

 

- when I want to log in on my ESRI account I get an error message: 'Web page not accessible: the webpage on https://www.arcgis.com/sharing/rest/oauth2/authorize?client_id=survey123&grant_type=code&response_type=code&expiration=-1&locale=nl&redirect_uri=urn:ietf:wg:oauth:2.0:oob&gidecancel=true 

is possibly not accessible or has been moved to a new web address'

 

- when I want to submit forms via the internet I get a message 'Failure while sending: the survey could not be send due to following error: SSL Required'

 

This means: I can make the survey but I'm not able to submit the results.

 

Anyone who has an idea to resolve this?

 

Luc

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